Suede leather upper reinforced with cowhide at heel and toe for durability
Genuine sheepskin lining
TPR rubber outsole for traction and durability - suitable for inside or outside use.
Ug boots I purchased were too small when they arrived. The bigger size were not in stock online so I emailed Frames to see if there was any way they could help.
Super quick response to let me know they would do what they could to source them if I was keen. Which I was.
Upshot - within 24hrs of me contacting them, they had the boots I wanted and were just waiting on the return of the small ones, and then they would courier me the ones I wanted! (The boots themselves are the absolute shiz btw)
Very efficient and easy to deal with.
But most importantly, it was more than refreshing to be dealing with a business who clearly have not forgotten that customers are human beings.
Thanks guys.
A bunch of great New Zealanders that give me hope that the essence of what makes us all kiwis is still alive and well. (Or is that maybe just in the Deep South? 🤣)
Kirstie
On orders over $99, or just $5 for everything else, all sent from our Dunedin warehouse.
Easy 30-day returns and exchanges, plus our awesome post-sale customer care.